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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A popup will appear. It offers exhaustive info about all the actions that you can carry out on that particular page. Each popup opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge array of video tutorials illustrating how to work with our Control Panel. They're meant for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you are looking for, take a glimpse at our extensive Frequently Asked Questions section, which covers questions asked by real clients and offers real solutions. We periodically update our Frequently Asked Questions database with new Q&A's so as to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, we have a great team of customer support engineers available 24-7-365 and ready to help you with any query. Each support ticket you open will be replied to within 60 minutes (the average support ticket response time being about 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 287858

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com